High School using HP case study
1. Introduction. 5
1.1. IT Infrastructure Background. 5
1.2. Paper structure. 5
2. IT Infrastructure Literature
Figure 1 – IT Infrastructure. 6
2.1. Types and Role of Infrastructure. 7
2.2. Importance. 7
2.3. Implementation. 7
2.3.1. Critical success factors. 7
2.3.2. Challenges and Competitive
3. Case Study. 8
3.1. Challenges. 8
3.2. Critical success factors. 9
3.3. Competitive advantages. 10
4. Analysis of the Case Study. 11
4.1. SWOT analysis. 11
Figure 2 – SWOT analysis of the case study. 11
4.2. Porter’s Five Forces. 12
Figure 3 – Porter’s Five Forces analysis of the case
4.3. Recommendations and Future
5. Conclusion. 12
6. References. 13
Figure 1 – IT Infrastructure. 7
Figure 2 – SWOT analysis of the case study. 11
Figure 3 – Porter’s Five Forces analysis of the case
the IT infrastructure is one of the important aspects of the IT industry.
Because of industry’s progression, the infrastructure will modify accordingly.
For most people on the globe the IT infrastructure is meant to help them
improve their skills as well as shorten the time for achiving the deadlines. If an effective it infrastructure is used then in most
cases it will ensure a business runs without disruption. The report will show
the actual benefits the students can have on the improving of IT infrastructure.
Moreover, a literature review about the IT infrastructure will be provided. As
well, the literature review will help to determine the quality of the case
study in comparision with the theory. The analysing of the HP technology will
be conducted to determine the strenghts and weekneses. Based on these aspects,
the future improvements will be provided. To conclude the report, the
conclusion will determine the aspects discussed in the case study.
1.1. IT Infrastructure Background
IT Infrastructure is very important nowadays and it can be a huge performer in
the education of the teenagers across the globe. In order to develop better
projects and to fulfill all the necessary documents a person must have the best
posible infrastructure. For this reason the IT infrastructure is developping
continuosly. If the IT infrastructure is not well managed and not well
considered it may lead to high costs of processing and high amount of data. (Marques, Sauve and Moura, 2006)
1.2. Paper structure
structure of the paper will conclude all the important aspects that have to be
conducted in order to analyse the case study. The areas covered by the report
will express as well how the literature review will be used in analysation of
the case study.
introduction chapter will express the details about the report as how it is
structured and what IT infrastructure is. Based on these aspects the
introduction header will have the subheaders:
infrastructure Background – is a heading which talks about the importance of
the IT infrastructure and it explains briefly what is it and what impact it
could have on the industry.
Structure – as a paragraph is determing the structure of all the report.
IT Infrastructure heading contains more subheadings which supports the
literature review. In details it will express the meaning of IT infrastructure
and the way how it has an impact on the society.
– is a subheading of IT Infrastructure which will structure the types and
mostly explains what IT infrastructure is.
– this heading is showing the impact of the IT infrastructure
– is describing the way the IT infrastructure interfiers with the society and
what is the outcome of its impact.
success factors – is a subheading of the implementation which describes more
about the succes factors of the IT infrastructure.
and Competitive Advantages – a heading of the chalanges and the competitive
of the case study is describing in more detail the importance of the case study
and how the IT infrastructure terminology is found inside the paper. The types
of the analysis conducted are:
Porter’s Five Forces
Recommendations and future improvements
Infrastructure Literature Review
According to Sirkemaa
(2002) the IT infrastructure is not only formated from the physical components,
but the human impact is very important. This aspect referst to the fact that
the way is managed the infrastructure can have a positive or a negative impact
on the bussiness. Beside of these elements the applications, the experience and
the way the details are processed conclude the infrastructure. (Sirkemaa, 2002)
As it can be seen in
Figure 1 the IT infrastructure contains more subdomains and is structure in
small management layers in order to be used without malfunctions.
Figure 1 – IT Infrastructure (Fcoos.net, n.d.)
2.1. Types and Role of Infrastructure
The all infrastructures can be well
connected between them, as well as beeing dependent on of eac other. This
aspect reffers to the fact that the infrastructures are reflecting the outcome
of the impact from one to another. If an infrastructure is affected in any way,
another infrastructure can be affected as well on another aspect. (Rinaldi, Peerenboom and Kelly, 2001)
According to Broadbent et al. (1996) the IT Infrastructure is at the base of all the
companies when comes the talkin about the technological aspect.
One of the most
important role of IT infrastructure is to sustain the projects of a company and
to be reliable. In all the cases the businesses must be able to use the IT
infrastructure in the right way in order to fulfill the objectives and the
deadlines. (Sirkemaa, 2002)
The components found in a system are
mainly the hardware and software. The IT infrastructure is important and can be
used for a longer period of time. Sometimes depends on the business to select
their own methodology and way to invest the capital in the right way. (Hanseth,
The influence the IT
infrastructure it has is worldwide and the present actions will have future
consequences for all the companies (Galliers, 1993). For any project
established by the company, the information technology infrastructure must be
used. Moreover, the ability to manage an IT infrastructure will increase the
chances of providing a qualitative mission in time.
Based on the fact
that most of the companies are using software, the IT infrastructure have to be
monitored. The technical parts that have to be assessed during the
implementation as well as after, are the applications and the hardware parts.
The information technology of the companies rely as well on the customer
interaction and for this they have to make sure the system is up and running
all the time. (Hernantes, Gallardo and Serrano, 2015)
Over time the
businesses started to gather big data, fact which is harmful for the IT infrastructure.
In order to control it and to manage it Nelson (2002) suggests the use of
future-proofing. This aspect can be an important help for the IT engineers. The
future-proofing can help the information technology by:
Improve the access of the systems to medium
and small companies but lowering the price
Lower the complexity of a software in
order for the better understanding and usability
Improve the quality while the price is
accessible. (Nelson, 2002)
and Competitive Advantages
suggested that a problem of information technology infrastructure can be the
reliability. Also, the author explained that the strenght of the infrastructure
can be an issue.
The challenges the
IT Infrastructure are facing are different and can be associated with the
changings of the service-orientation. In time the improvement of this aspect
will make the information technology infrastructure to change in terms of
administration. The service-orientation arhitecture, which is used in the IT
infrastructure, has an important outcome when new technologies are about to be
created. (Chang, He and Castro-Leon, 2006)
According to Chang, He and
Castro-Leon (2006) a challenge will be the way the engineers collaborates with
the final artefact and how important they will find this relation. Moreover,
there are other aspects that have to be considered in addition of the
engineers. These can be the characteristics showed by the programs when
interact with other people and the outcome of them. Also, the IT infrastructure
does not require the publishing servicies to be published in the application,
but only to be kept for management processes by the engineers.
The case study presented by HP
ilustrates a highscool which can benefit from the IT infrastructure. The case
study is ment to ilustrate in detail how the IT infrastructure is used and what
effect it can have when the students benefit from the right infrastructure. In
the “Brentside High School transforms ICT with
progressive Converged Infrastructure strategy” case study it can be seen that
once the right information technology infrastructure is choosen the students
have better performances and their time spent for completing assignments have
been shorten. (Packard, 2013)
One of the objectives seen in the
case study is to create an IT infrastructure which contains both wireless and
wired networking connections meant to increase the understanding of the student
(Packard, 2013). Another challenge it was to
find a suitable partner to help modernize the information technology
infrastructure. HP decided to get a partnership with the highscool and agreed
to provide a better IT infrastructure.
By setting the target to create an
infrastructure which will increase the social and physycal development of a student,
the case study showed a desire to choose the right IT infrastructure
management. According to Fett, Kusters and
Schmitz (2014) a challenge for the IT infrastructure will be the security. By
means of choosing to create an infrastructure based on wired and wireless
networking connections the HP partner must create secure connections for all
The outcome of these challenges will
be benefical for all the students and teachers. The students will increase
their skills and will shorthen considerably their learning process. As the
scope is achived, the teachers can send their ideas in a qualitative manner
which will intensificate the student experience inside and outside the
lectures. (Recalde, Endara, Quimis and Romero,
3.2. Critical success factors
The critical success factors can be
determined by the objectives as well and represents the important actions from
the IT infrastrucutre. Through these factors the case study showes the
advantages the highschool have after the information technology infrastructure
was defined. Some of them are:
implementing the new way of networking from an infrastructure the benefit can
be the improvement of the accessibility and the understandment.
would offer a very good storage capacity of the data.
network management is easier and can help the staff of the facility to shorten
the time spent to control the IT infrastructure.
conectivity will be increased drastically and the students will benefit upon
this measure because will have faster access to the important learning
According to Liu, Li, Kang and Xiao (2016) the data center is very important in an IT
infrastructure and the company will benefit if it manages it in the correct
Beside of these factors, other
aspects that can be considered are the business benefits. This term refers
mostly to the business but beeing in close relation with the students, the
teenagers can benefit from it. The advantages found in the case study that help
the school are:
student skills can be drastically improved by beeing part of a fully controlled
and inter connected ICT environment.
of the low replacing rate of the hardware the savings can be invested by the
management in other development ideas.
return of the investment can be increased in time
technologies can be researched and adopted in order to satisfy the needs of the
new and old students.
Besides of these features the
students and the staff will be able to move freely from one room to another all
across the institution without loosing the signal. Moreover the staff are able
to intervine when something is malfunctioning from distance. It is also a fact
which improves considerably the distance learning as well as the networking
connection and is suported by the new methodologies of the IT infrastructure (Azarov, Gudkov and Dobrov, 2016) (Yassein, Aljawarneh
and Al-Sadi, 2017).
3.3. Competitive advantages
The Case Study shows that the
highschool was in discussion with CSE and HP to update the IT infrastructure.
In order to analyse the situation and to propose a plan a HP partner and a HP
networking specialist were required. They proposed a plan in less than 3 days
and one of the important aspects that made the Brentside High School to choose
HP was that the IT company treated the education community as an enterprise.
For this the HP company proposed the best IT infrastructure posbile which match
the desires of the high school. The objective of the education community is to
mentain and increase their reputation by having a top ICT program.
Gharamah and Noordin (2016) the investment in technology is very important and
the reputation as well as the performance are in strong relation with the
costs. Once the investments are matching the objectives, the outcome will be a
qualitative one. In the case of the high school the decision to make a
partnership with HP brought only benefits. For this reason the case study
certify the literature review conducted. Moreover, on the long term the high
school is believed to take advantage of the new modern reestablished ICT.
of the Case Study
4.1. SWOT analysis
Figure 2 – SWOT analysis of
the case study
to Figure 2 the SWOT analysis of the case study is conducted. In the diagram it
can be seen the strenghts, weakneses, opportunities and threats of the case
study. Based on the facts specified in the case study the analysation of the
Brentside High School is described.
4.2. Porter’s Five Forces
Figure 3 – Porter’s Five Forces analysis of the case study
The Figure 3 shows the Porter’s Five
Forces. In the diagram the threat of new entry, buyers power, threat of
substitute and supliers power are analysed.
4.3. Recommendations and Future
e-learning is a future networking comunication aspect. The case study presented
a good IT Infrastructured but of course when the time passes the technologies
will advance. These facts show a necesity of continuously improvements. A
necessary improvement for a high school will be the e-learning. This
terminology created a new methodology for the IT infrastructure which will
allow a better progress of the students. This will allow the teachers to be in
contact with the students remotely and will increase the development of the
skills. (Azarov, Gudkov and Dobrov, 2016)
conclusion the impact of the IT infrastructure on the case study presented has
resulted in school increase from many points of view. The HP technology
resulted to be very helpful for the high school students and it can be an
important aspect of the increase of technical understanding among the students.
The case study showed that the IT infrastructure is important and based on the
literature review, conducted in the report, it can be a very important
characteristic for the improvement of the education. Is important for the young
people to get in touch with the newest IT technology in order to shorten their
learning time and to give them the posibility to develop their passion towards
the IT programming.
Rinaldi, S., Peerenboom, J. and Kelly, T. (2001).
Identifying, understanding, and analyzing critical infrastructure
interdependencies. IEEE Control Systems Magazine, online 21(6),
pp.11-25. Available at: http://ieeexplore.ieee.org/abstract/document/969131/
Accessed 17 Jan. 2018.
S. (2002). IT infrastructure management and standards. Proceedings.
International Conference on Information Technology: Coding and Computing.
online Available at: http://ieeexplore.ieee.org/document/1000387/ Accessed
17 Jan. 2018.
M., Weill, P., O’Brien, T. and Neo, B. (1996). Firm Context and Patterns of IT
Infrastructure Capability. Proceedings of the Seventeenth International
Conference on Information Systems. Accessed 17 Jan. 2018.
Galliers (1993). Information Analysis.
Selected Readings. Sydney:Addison-Wesley. Accessed 17 Jan. 2018.
Hanseth Ole (1996). Information Infrastructure Development:
Cultivating the Installed Base. Studies in the Use of Information
Technologies, Department of Informatics, Goteborg University.. No. 16. Accessed 17 Jan. 2018.
D. (2002). How to future-proof your IT infrastructure. IT Professional,
online 4(4), pp.22-26. Available at:
http://ieeexplore.ieee.org/document/1046640/ Accessed 17 Jan. 2018.
J., Gallardo, G. and Serrano, N. (2015). IT Infrastructure-Monitoring
Tools. IEEE Software, online 32(4), pp.88-93. Available at:
http://ieeexplore.ieee.org/document/7140697/ Accessed 17 Jan. 2018.
M., He, J. and Castro-Leon, E. (2006). Service-Orientation in the Computing
Infrastructure. 2006 Second IEEE International Symposium on
Service-Oriented System Engineering (SOSE’06). online Available at:
http://ieeexplore.ieee.org/document/4027114/ Accessed 17 Jan. 2018.
F., Sauve, J. and Moura, A. (2006). Business-Oriented Capacity Planning of IT
Infrastructure to Handle Load Surges. 2006 IEEE/IFIP Network Operations
and Management Symposium NOMS 2006. online Available at:
http://ieeexplore.ieee.org/document/1687630/ Accessed 17 Jan. 2018.
H. (2013). Brentside High School transforms ICT with progressive Converged
Infrastructure strategy. HP Converged Infrastructure, online
Revision 1. Available at:
17 Jan. 2018.
D., Kusters, R. and Schmitz, G. (2014). An Expressive Model for the Web
Infrastructure: Definition and Application to the Browser ID SSO System. 2014
IEEE Symposium on Security and Privacy. online Available at:
http://ieeexplore.ieee.org/document/6956594/ Accessed 17 Jan. 2018.
Li, X., Kang, R. and Xiao, L. (2016). Service reliability modeling of the IT
infrastructure of active-active cloud data center. 2016 Prognostics and
System Health Management Conference (PHM-Chengdu). online Available at:
http://ieeexplore.ieee.org/document/7819903/ Accessed 17 Jan. 2018.
A. and Noordin, M. (2016). Impacts of Organizational Culture, Support and IT
Infrastructure on Knowledge Management Success: An Imperial Study in Islamic
Country, Saudi Arabia. 2016 6th International Conference on Information
and Communication Technology for The Muslim World (ICT4M). online
Available at: http://ieeexplore.ieee.org/document/7814870/ Accessed 17 Jan.
V., Gudkov, Y. and Dobrov, G. (2016). Methodology of creation of electronic
learning services and their integration into IT-infrastructure. 2016
IEEE Conference on Quality Management, Transport and Information Security,
Information Technologies (IT&MQ&IS). online Available at: http://ieeexplore.ieee.org/document/7751909/
Accessed 17 Jan. 2018.
M., Aljawarneh, S. and Al-Sadi, A. (2017). Challenges and features of IoT
communications in 5G networks. 2017 International Conference on
Electrical and Computing Technologies and Applications (ICECTA). online
Available at: http://ieeexplore.ieee.org/document/8251989/ Accessed 17 Jan.
A., Endara, I., Quimis, M. and Romero, C. (2017). Operational framework
proposal for ESPOL university 2.0 smart campus implementation. 2017
IEEE Second Ecuador Technical Chapters Meeting (ETCM). online Available
at: http://ieeexplore.ieee.org/document/8247523/ Accessed 17 Jan. 2018.
(n.d.). IT INFRASTRUCTURE. online Available at:
http://www.fcoos.net/index.php/services/it-infrastructure Accessed 17 Jan.